Amazon.com sets up a support center in Ireland

Online retailing giant Amazon.com has announced that they have established a new support center in Ireland. The company plans to employ 450 people at this unit.

This center would support Amazon’s customers on their British and French websites. Amazon has already hired around 150 workers some of whom are French.

These Amazon support people would handle orders, e-mails and telephone calls from customers from their European sites.

Marc Onetto, Amazon’s senior vice president of worldwide operations added on these new developments: “As our business has grown, and as we have expanded the categories of products we offer, we need to expand our customer service support as well. The Cork center, with its strategic location and highly skilled work force, enables us to grow with the business and provide our many millions of European customers with an improved level of service.”

Amazon seems to have received a special package from the Ireland government for establishing this base in the country instead of their neighbors.

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