Delta Air Lines stops using India based call centers
Delta Air Lines has announced that they are no longer outsourcing reservation calls to India.
This decision was taken after the company received too many complaints from their customers.
The airline company added that they are in the process of bringing all customer calls back in-house to USA.
They [...]
Delta Air Lines and Northwest Airlines merger complete
Delta Air Lines and Northwest Airlines have announced that they have now completed their merger.
The merged entity is literally the world’s largest carrier.
The merger required the approval from the U.S. Justice Department. The two companies also needed to settle a lawsuit filed by customers.
Delta Chief Executive Officer [...]
Delta Air Lines to internet on domestic mainline fleet
US based Airline Company Delta Air Lines has announced that they would soon offer broadband wireless Internet access on its domestic mainline fleet.
They are aiming to provide this service by the mid of next year.
This service would be provided for a fee.
Delta is partnering with Aircell [...]
Delta Air Lines to cut flights from USA to China
US based airline company Delta Air Lines has announced that they are planning to cut down on flights from US to China.
The company said that they do not see stronger demand on this sector for which they had fought to acquire rights to for a long [...]
Delta Air Lines wants to acquire Northwest Airlines
Delta Air Lines has said that they are going to acquire Northwest Airlines through a deal worth around USD 3 billion.
This acquisition deal if approved would create the world’s largest airline company.
The two companies said that the deal would give Northwest shareholders 1.25 Delta shares for each Northwest [...]
Delta Air Lines to cut half of its staff through voluntary retirements
Delta Air Lines has announced that they are now going to offer voluntary retirement to 30,000 employees.
This means that the company aims to cut half of their total workforce of around 55,000 employees.
The company is suffering due to rising costs of aviation fuel which [...]
